amazing session network

All you need to know about Dreamforce 2017 before it launches in a week

If there’s one event the entire Salesforce community looks forward to every year, it undoubtedly has to be Dreamforce-…

marketing

10 ways to improve the BPO services in your organization

In the modern world, every multinational corporation needs to outsource its services for better project management and…

Data collection

How to make your customer service AI-friendly

It is estimated that by 2020, most customers would interact with enterprises without ever speaking with a human.…

latest trends

10 hidden secrets to customer data analytics that you should know

Customer data analytics are more important today than ever before. Data analytics can make all the difference between a…

cloud service

What is next generation service cloud and how can it help your business?

The consumer is the king, goes the old saying. This saying, though, has never been truer than in our modern times when…

relationship managment

The role of Customer Relationship Management (CRM) in brand-building

If you are working in the sales and marketing division of your company, you will be familiar with the term “Customer…

Evaluate the impact a change request will have upon the project

10 best practices for scoping project management

It is more important than ever before to clearly define and manage the scope of a project. The art of management…